As a co-founder of Crescendo Consulting Group, Jim continues to assist the firm with special assignments. Population Health remains an interest, as well as engaging community partners to create a positive cycle of change. He developed the copyrighted “Assessment as Action Improvement Cycle” © process to support such initiatives.
His client list has included semiconductor manufacturers, financial organizations, academic medical centers, specialty physician groups, and behavioral health systems and clinics.
Over recent years, he helped to create the Behavioral Health Acuity Index (BHAI) – America’s first decision-making tool which assists psychiatric hospitals by providing a rapid and accurate measure of patient acuity within inpatient settings. The BHAI system is now part of Acuity Behavioral Health – a leading behavioral health technology company that empowers care teams with insights, smart staffing, and clear operational data.
Prior to co-founding Crescendo, Jim was director of the Growth Management Consulting Division at Baker Newman & Noyes, one of the largest accounting and consulting firms in New England. He also co-founded and served as president of Commonwealth Marketing and Development.
Currently, Jim is working on his second novel. He has written numerous non-fiction articles, two books, and served as an editorial consultant for a wide range of organizations. He has a BA in philosophy and English from the Honors College of the University of Oregon.